Celent Case Study: Santander UK

Santander UK Wins Celent Model Bank Award for Commercial Lending in Partnership With nCino

Celent, a global financial services research and advisory firm, has named Santander UK the winner of the Model Bank Award for Commercial Lending for delivering its customers a cutting-edge lending experience utilizing the nCino Bank Operating System. The bank worked with nCino and other technology partners to replace 13 legacy systems and over 60 end-user computing systems with a cloud-based ecosystem, completely overhauling its SME, commercial and corporate banking units in a forward-looking transformation project that helps it meet rapidly changing customer expectations.



“The Model Bank Awards recognize how banks are using technology to change the face of banking. These banks should serve as an inspiration to others looking for strong examples of best practice implementation that will have a truly meaningful impact on business results and the industry overall. The entry from Santander UK clearly demonstrated this.” 

- Patricia Hines, CTP and Head of Corporate Banking at Celent


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